Effective Date: 1st July 2024

Introduction

Welcome to Creative Surface Design, accessible at https://creativesurfacedesignltd.ie. We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Creative Surface Design (collectively, “Services”).

Identifying Information

In general, you can visit the Site without telling us who you are or revealing any information about yourself. Our servers collect the domain names, not the e-mail addresses, of visitors. In areas of the Site where we ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials, and services, this information may include:

  • Email address
  • First name and last name
  • Phone number
  • Address, Province, Postal Code, City

GDPR Compliance

Creative Surface Design complies with the EU General Data Protection Regulation (GDPR). For Visitors from the European Economic Area, legal bases for processing personal information are compliance with legal obligations, the fulfillment of our contractual obligations to you, to protect your vital interests, or otherwise further our legitimate interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals.

Use of Personally Identifiable Information

Creative Surface Design uses personal information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use personally identifiable information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

Storage, Access, and Security

We ensure the security of the personal data we hold by using secure data storage technologies and precise procedures in how we store, access, and manage that information. Your personal information and data will only be accessible to a limited number of personnel who need access to the information to perform their duties.

Rights of Data Subjects

As per GDPR, you are entitled to the following rights:

  • Right to Access – You have the right to request copies of your personal data that we hold.
  • Right to Rectification – You may also request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure – You can ask us to erase your personal data under certain conditions.
  • Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing – You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also communicate this breach to the appropriate data protection authorities within 72 hours of learning about the breach, where feasible.

Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect data relating to children. If we become aware that a child under the age of 16 has provided us with personal data, we will take steps to remove such data and terminate the child’s account.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Changes to Our Privacy Policy

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their changes and clarifications will take effect immediately upon their posting on the website. You will be notified via email or a prominent notice on our site, updating you on the changes made in the handling of your personal data.

Withdrawing Consent

You have the right to withdraw your consent at any time where Creative Surface Design relied on your consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at info@creativedesignltd.ie.

External Websites

Please note that our website may contain links to other websites not owned or controlled by us. Creative Surface Design is not responsible for the privacy practices of these websites. We encourage you to be aware when you leave our site and to read the privacy statements of each website that collects personal information.

Acknowledgment and Acceptance of Our Privacy Policy

By using this website, you acknowledge that you have reviewed the terms of this Privacy Policy and agree to its terms. If you do not agree to these terms, you should not use our website or any related services.
This Privacy Policy is part of our larger terms and conditions and should be read in conjunction with them.

This Privacy Policy is intended to meet the requirements of the General Data Protection Regulation (GDPR) and provide full transparency into our privacy practices.